Shipping & Delivery Policy – House of Hope And Help

House of Hope N Help India Foundation

At House of Hope N Help India Foundation, our work is focused on delivering support, aid, and relief materials to individuals and communities in need. While we are primarily a non-profit organization, there may be situations where physical items such as relief kits, clothes, books, or awareness materials are shipped to beneficiaries, donors, or partners. This Shipping & Delivery Policy outlines how such processes are handled.

Applicability

Distribution of relief kits, clothes, food, hygiene packs, and medical supplies to underprivileged communities.
Delivery of awareness or campaign material (brochures, reports, merchandise) to donors, supporters, or volunteers.
Shipment of goods purchased through special fundraising or donation campaigns, if applicable.

Delivery Timelines

All aid materials are usually distributed through our volunteers, field teams, or partner organizations within the community.
If items are to be delivered directly to donors or supporters, the expected delivery timeline is 7–15 working days within India.
Delivery timelines may vary based on location, availability of goods, and external factors such as natural disasters, strikes, or transport restrictions.

Shipping Charges

For community aid programs, no shipping charges are applicable as items are distributed free of cost.
For merchandise or campaign-related products, any applicable shipping charges will be clearly mentioned at the time of donation or order.

Delivery Coverage

Currently, we primarily deliver within India.
For international donors, digital receipts, certificates, or acknowledgments are provided via email. Physical delivery outside India may be considered only in special cases.

Delays & Exceptions

While we make every effort to deliver aid and items on time, delays may occur due to unforeseen circumstances.
In such cases, we will keep beneficiaries, donors, or supporters informed through our official communication channels.

Proof of Delivery

For relief distribution, photographs, videos, and beneficiary reports may be shared on our official website or social media pages for transparency.
For shipments to donors or supporters, delivery confirmations will be provided through courier tracking details or acknowledgment emails.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
House of Hope N Help India Foundation
Jogapur Colony, Jogapur Bhangwa Chungi, Pratapgarh – 230001, Uttar Pradesh, India
+91-9453114277
fhelpindia@gmail.com